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Frequently Asked Questions
I have a question about my account. Who do I talk to?
Can I make changes to my account by myself?
Yes! By clicking on My Account you’ll be able to make changes to payment options, subscriptions, address, orders and more.
Are all livestream workouts free?
Yes! All livestream workouts are free, and we will, generally, offer 2-3 workouts every day, Mon – Thur. If you miss a workout, you’ll be able to access it with a Full Access Subscription.
Can the instructors see me?
If you want! Yes, during our livestreams, you can share you screen with our instructors so they can see and engage with you in real-time. Look for the “TAP-IN” button above the video player on our Livestream page, and open it in the Google Chrome browser. We’ll soon have the option for our subscribers to share their screen while remaining private (not viewable) from the stream recording. At the moment, there is a 5 person “Tap In” limit per workout.
If I’m new to fitness, what’s the best workout to start with?
First off, congrats! Cheers to you for starting on your new path towards wellness with LYFE At Home. We recommend starting with either a Full Body Strength workout OR a Flow Core Stretch workout. With the FBS workout, listen to the instructor’s variations for going slower or performing the exercises at a lower intensity. Then, after a few weeks, try to increase your weights or perform the exercises with variations.
What equipment do I need?
We generally create workouts that require a small selection of at home equipment, to include: dumbbells, resistance bands, sliders, kettlebells, jump ropes, and something stable enough to step or stand on. Our instructors will also provide variations that allow you to perform exercises without equipment or things you can find around the home.
Do you offer discounts or other offers for corporate teams?
Yes. We have plans that speak directly to the needs of teams of 100 employees or more. Whether providing our experiences at a consolidated rate, or developing custom opportunities for engagement between your employees and the LYFE team – we’re ready to find something that compliments what you’re looking for. Reach out to us at firstname.lastname@example.org to schedule a chat!